Tired of investing time in installing and configuring automation systems? What if there was a device that could solve this problem and also help you increase the efficiency with which you carry out your service through an application and best of all, remotely!
We will explain everything in this article.
What is MCONNECT LINK?
The MCONNECT LINK is a device that allows the configuration and installation of automations using cell phones and computers, enabling their remote control.
With features such as remote control via Wi-Fi, simplified remote control management and equipment diagnosis, MCONNECT LINK is the key to achieving more productive work, simplifying tasks, avoiding travel, increasing the degree of satisfaction of your customers with your service and a series of other advantages.
Main features
Remote control
Editing programming parameters
Consult history
Remote diagnosis of control board status
Advantages for Technicians
Increased productivity
MCONNECT LINK helps you make the most of your time.
This device offers quick installation and simplified configuration, reducing time to get equipment up and running. This efficiency reduces your time spent on basic operations, allowing you to accomplish more tasks. Furthermore, it avoids unnecessary travel, saving time and fuel.
This equipment will also enable you to perform a variety of tasks remotely, such as diagnostics, monitoring or configuration.
Efficient and remote programming
This device, in addition to allowing remote programming, offers a solution for complex programming tasks that can be completed with just a few clicks. This results in greater service efficiency, as tasks are carried out more quickly.
Furthermore, it is possible to simplify the configuration process by saving the control board configurations and sharing them with other installations quickly.
Error reduction
MCONNECT LINK offers automatic updates, an essential feature for keeping the software always up to date and bug-free.
With this functionality, the system is automatically updated to the latest version, which minimizes the likelihood of problems arising from outdated software.
It also reduces the margin of error during equipment configuration due to the simplicity of configuration through the application.
Enables the detection and correction of errors in the operation of the equipment with the diagnostic function.
All these points contribute to a better quality of your service.
Greater customer satisfaction
MCONNECT LINK is a device designed for automation technicians. However, the customer can also use it. This brings several advantages, improving the user experience and contributing to customer satisfaction.
Remote Technical Assistance
If your customer has MCONNECT LINK connected to the control board, they can benefit from remote technical assistance. This feature is especially useful when there are technical issues or questions that need to be resolved quickly.
By sharing a simple link, you can remotely access the customer’s system to diagnose and fix problems without the need for an in-person visit.
This not only saves time for both parties, but also increases the efficiency of the technical assistance process. Additionally, remote support can be scheduled in the application, allowing customers to receive assistance at their preferred times.
Instant Updates
Your customer will also have access to firmware updates via Wi-Fi, avoiding the need for cable connections.
This feature ensures that the device is always running the latest software version. This brings a series of advantages, such as performance improvements, bug fixes and implementations of new features, without the need for your physical intervention.
Creation of scenarios and routines
With MCONNECT LINK, your customer will be able to control their devices, allowing for a more satisfactory automation experience. This means they will be able to adjust settings, turn devices on and off, and program automatic activities such as scenarios and routines.
For security reasons, the customer cannot change the equipment’s programming parameters in order to prevent any photocells from being accidentally deactivated. Therefore, this mode is exclusive to technicians.
MCONNECT Family
The MCONNECT product line is responsible for allowing remote control of automation using a cell phone, tablet or computer.
- MCONNECT BRIDGE – Developed to control up to 60 devices remotely.
- MCONNECT SHUTTER – Developed to remotely control rolling motors or switches.
- MCONNECT DUAL SWITCH – Developed to control lighting points remotely.
- MCONNECT LINK – Developed to simplify the programming and monitoring of electronic control boards.
All of this equipment is controlled via the Mconnect APP or any browser.
Discover more about the MCONNECT range.
Are you interested in MCONNECT LINK?
Find out more here!