Have you ever seen letters on the ROSSO EVO display and don’t know what they mean?
When programming the ROSSO EVO, codes may appear on the display, different from those that normally appear in the motor programming. These codes are errors that the control board detects in its programming or installation. They are all associated with a specific problem, so they can be easily detected.
Check here their meanings, the causes and how to solve the problem:
Error
Description
cause
Solving the problem
ENCODER ERROR
The control board does not receive information encoder installed on the motor
Encoder’s plug
Make sure the plug is fully inserted
Motor does not work and the encoder does not scan
Test battery to see if the motor is running
Encoder does not work/is off
Test with another encoder
Digit control board does not send signal to the base control board
Test with another digits control
Base control board does not send power to motor
Test with another base control board
MEMORY FULL
It is unable to program a new remote controls
The memory is full (30 remote controls)
– In case of not using the memorized remote controls, clear the existing memory
– you have 30 programmed commands and want to add more, install an external receiver (MR5SP)
EXCESSIVE WORKING TIME
The motor stops functioning. During programming does not record the course
The engine is more than 1 minute in continuous operation
The motor does not support a working time exceeding 1 minute. In the case of trying to make a program exceeding 1 minute it will not be stored. Reprogram the course without exceeding 1 minute
COURSE ERROR
Motor has no programmed course
Remake the full course programming using menu P1
EXCESSIVE LOADING
– Excessive loading in the motor due to gate’s excessive weight
– Too much effort. When programming the motor (working time, P1 Menu), the gate was in too much effort against the opening stopper or against the floor
Redo the course programming without putting too much effort against the stoppers
PHOTOCELLS NOT CONNECTED WITH MOTOR
The photocells are active but not connected to the motor
Connect the photocells to the motor
PCB ANOMALY
PCB power module has detected an anomaly on power supply
Check all connections and make sure all cables are well connected
Following these instructions, both technicians and users, will be able to solve these problems much more easily.
This information does not replace the product manual, if you still find any issues you should read it.
