(LAST UPDATE ON 5/20/2022)

Motorline Electrocelos, S.A, hereinafter referred to as “Motorline”, is responsible for the website (hereinafter referred to as the “website”) and undertakes to guarantee the privacy of the personal data collected, recognizing the crucial importance that the security and guarantee of confidentiality of the data of the users of the website assume for the company.

All personal information collected on this website is used in order to help make your visit to our website as productive and pleasant as possible, in accordance with the General Data Protection Regulation (GDPR).

This information is of interest to you, which is why we invite you to carefully read the text that follows, to understand and become aware of how Motorline collects and treats personal data, how it manages all information, what are cookies, what are its purposes and how to manage it.

It is also suggested to consult the pages dedicated to the Terms and Conditions and the Cookies Policy, whose updates will be made available on the Motorline website.


  1. What is the privacy policy and personal data protection?

The privacy policy and personal data protection covers the terms under which Motorline processes the personal data of its customers and website Users, as well as the rights they can exercise, in accordance with the provisions of Regulation (EU) 2016/ 679 of the European Parliament and of the Council – General Data Protection Regulation (GDPR) – and other applicable national legislation on privacy and data protection.

By making your personal data available to Motorline, the data subject consents to their being treated in accordance with this Privacy Policy and with the rules and principles contained in the Website Terms and Conditions and Motorline’s Cookie Policy.

This Privacy Policy applies to data directly provided by its owner or when accessing the website.

Motorline reserves the right to change its Privacy Policy at any time, advising the regular consultation of this document, as well as Motorline’s Terms and Conditions and Cookies Policy.


  1. Who is responsible for processing personal data?

Motorline Electrocelos, S.A, a commercial company with a single registration number and a legal person 503 612 871, engaged in the manufacture, sale and installation of motors and electronic, mechanical components for opening and closing doors, gates and blinds, alarms, communications, automation for car maintenance and repair services; manufacture and sale of awnings and blinds and provision of related services, based at Travessa do Sobreiro, N.º29, Lugar do Pinheiro 4755-474, Barcelos, is responsible for the processing of personal data, in accordance with the provisions of the GDPR, observing its obligations in the scope of privacy and data protection, carrying out a control of data processing compliance with the applicable rules and clarifying issues related to the processing of data by its holders. Motorline can be contacted via email


  1. What are personal data and the processing of personal data?

The notion of personal data encompasses all information, of any nature and on any medium, relating to an identified or identifiable singular person (“data subject”), being considered identifiable a singular person who can be identified, directly or indirectly, in special by reference to an identifier, such as a name, an identification number, location data, electronic identifiers or to one or more elements specific to that person’s physical, physiological, genetic, mental, economic, cultural or social singular person.

The processing of personal data is an operation or a set of operations carried out on personal data or on sets of personal data, by automated or non-automated means, such as collection, registration, organization, structuring, conservation, adaptation or alteration, retrieval, consultation, use, dissemination by transmission, diffusion or any other form of making available, comparison or interconnection, limitation, erasure or destruction.


  1. What categories of personal data are processed?

In the exercise of its activity, and in order to provide the best possible service, Motorline collects and processes the following personal data:


Identification data: Namely the name and surname, marital status, date of birth, gender, civil and tax identification document number;

Contact details: telephone number, address and email address;

Electronic interaction data: IP address, mobile device identifiers, location data and cookies.

Other data that may prove necessary (IBAN) or convenient for the provision of the contracted services may also be requested, which includes the execution of legal obligations to which Motorline is bound, namely, before the Tax and Customs Authority, Social Security or other official entities.


  1. What is the basis and purpose of processing personal data?

The purposes of processing personal data are interconnected with the execution of contractual and/or commercial relationships maintained between Motorline and its Customers, employment contracts maintained with workers, management of internal customer and employee processes, accounting, tax management and administrative, litigation management, physical security control (video surveillance and geolocation) and compliance with legal obligations.

The purposes of treatment include, namely:

Sending newsletters: The collection of data for sending newsletters to their subscribers;

Application management: Registration and management of spontaneous applications for the purposes of recruitment processes;

Publicidade/Marketing: Analysis of website usage, definition of navigation profiles;

Cookies: Collection of data for the purpose of determining the number of users and understanding the way in which the website is used, identifying the routes taken within it, aiming at the continuous improvement and optimization of the browsing experience. For this purpose, consult the Cookies Policy, available on the website.


The data collected will be processed in accordance with the stated purposes.


As for the legal grounds for the processing of personal data, Motorline is duly legitimized by the following:

1 – Consent: Whenever there is no other legal basis for processing your data, your express, free, informed and specific consent will be requested for a specific purpose;

2 – Execution of contract or pre-contractual steps: When the processing of personal data is necessary for the conclusion, execution and management of the contract to which it is a party or pre-contractual procedures at the request of the data subject;

3 – Compliance with legal obligation: When the processing of personal data is necessary to comply with a legal obligation to which the company is subject, such as the communication of data to police, judicial, tax or regulatory entities;

4 – Prosecution of a legitimate interest: when the processing of personal data corresponds to a legitimate interest of the company or third parties, such as improving the quality of the service, detection of fraud, security of people and goods, or when the reasons for the their use shall prevail over the rights of the data subjects.


  1. How is your data collected?

Motorline collects personal data exclusively within the scope of the commercial relationship established with the data subject, and this collection may contain personal and anonymous information.

The collection of anonymous information takes place while the data subject visits the Motorline website, in order to optimize the operation, management and prioritization of the content.

The collection of personal information occurs when the collection of personal data is carried out directly with or by the customer, and can be carried out orally, in writing, by filling in forms, sending emails or using the website.

In the collection and processing of data, Motorline complies with the applicable legal obligations and observes the principles and rules of treatment, requesting the Customer’s consent, when necessary, processing the information automatically and encrypted, using technical security measures and organizational, in order to protect the personal data of its Customers against loss, dissemination, alteration, treatment or improper or unauthorized access.


  1. For how long is your data processed and kept?

The processing and conservation of personal data is carried out for the period of time necessary to fulfill the purposes that motivated its collection and conservation, and always in accordance with the law, guidelines and decisions of the CNPD, or, until the holder exercises the right to object, right to be forgotten or withdraw previously given consent (if applicable).

The retention of data can also be carried out for the period in which legal obligations or arising from the commercial relationship with Customers subsist.


  1. Can Motorline transfer personal data to Third Parties?

Motorline may use subcontracting entity(ies) (individual or legal person, public authority, agency or other body) for the provision of certain services, implying the processing, by them, of personal data of Customers, only upon Motorline’s writing instructions.

The use of these subcontracted entities depends on the presentation of sufficient guarantees for the implementation of appropriate technical and organizational measures, in a way that the processing meets the requirements required by the GDPR and ensures the defense of the data subject’s rights.

Respect for the provisions of the GDPR is extended to Subcontractors, who are bound by the following obligations in the context of the processing of personal data::

– Respect for the principles of legality, loyalty and transparency when processing personal data, applying the provisions of this privacy policy;

– Respect for the principle of purpose in the processing of personal data: preventing further processing of data that is incompatible with the purposes initially established;

– The principle of data minimization: collecting only data considered adequate, relevant and necessary for the purposes of collection and treatment;

– The principle of accuracy: through which accurate and updated data will be kept, whenever necessary, with all necessary measures being adopted and made available to the holder to guarantee its integrity;

– The principle of concern for data conservation: in order to allow the identification of the data subject only during the period necessary for the purposes for which the data are processed;

– The principle of security: protecting your data from any illegal and unauthorized treatment, preventing possible losses, destruction or unforeseen damage, adopting all technical and organizational measures appropriate for data processing that guarantees security, integrity and confidentiality of data;

Whenever consent is requested for the processing of data, Motorline will provide the necessary information regarding the purposes of the treatment, limiting said treatment to these purposes.


  1. What are the rights of the holders of personal data?

Within the scope and under the terms of the GDPR and other applicable legislation, the holder of personal data enjoys the following rights:

Right to transparency of information, communications and rules for the exercise of rights – Motorline takes appropriate measures to provide the data subject with all relevant information regarding the processing of their personal data, the data processed and their rights and way of exercising them, and this information must be provided in a concise, transparent, intelligible and easily accessible manner, using clear and simple language. This information must be provided in writing, orally (if the data subject so requests and their identity is proven by the necessary means) or by other means, including, where appropriate, by electronic means;

Right to Information – the right of the data subject to be informed about everything that concerns the processing of their data, to Motorline or Subcontractor;

Right of Access – the right to obtain information about the personal data that Motorline holds about the data subject and the respective treatment;

Right of rectification – the right to request the correction and/or update of personal data that are inaccurate or request the inclusion of information (which may be missing) regarding the data subject;

Right to erasure of data (“right to be forgotten”) – the right to obtain the erasure of data, having verified the legal requirements for this purpose (no active contracts, after the legal period of retention of data to which Motorline is obliged to);

Right to limitation of treatment – the right to request the limitation of the processing of your personal data in the form of (1) suspension of treatment or (2) limitation of the scope of treatment to certain categories of data or purposes of treatment;

Right to portability – the right to make personal data provided by the data subject available, in a structured format for current use and machine reading, if the treatment is based on consent or a contract to which the data subject is a party and is carried out by means automated. The portability right does not include inferred data or derived data, i.e. personal data that are generated by the company as a consequence or result of the analysis of the data being processed;

Right to withdraw consent – when the data processing is based on the customer’s agreement, he has the right to withdraw his consent at any time. The withdrawal of consent does not compromise the legality of the treatment carried out on the basis of the consent previously given,

Right of opposition – in cases where the processing of data is carried out for the purposes of the legitimate interests of the company, or the processing is carried out for the purposes of institutional marketing or profiling based on your preferences or personal interests, you may also, at any time, object to the processing of personal data.

Right to notification – Motorline’s duty to communicate to each recipient to whom personal data have been transmitted, any rectification or erasure of personal data, or limitation of treatment, except in cases where such communication proves impossible or implies a disproportionate effort .

Right of complaint – if the holder considers that his data are not being subject to legitimate treatment, he may file a complaint addressed to the supervisory authority – National Data Protection Commission – and may also exercise the right of complaint with Motorline , through the following contacts:


Motorline Electrocelos, S.A.
In the care of André António Viana
Travessa do Sobreiro, N.º29, Lugar do Pinheiro 4755-474, Barcelos

All rights mentioned above may be exercised through the email and reasonable costs may apply for their execution.


  1. What is Motorline’s Cookies Policy?

The Cookies Policy, available on the website, clarifies what types of cookies are used by Motorline on its website.


  1. What is a data breach?

We are dealing with a data breach when there is a breach of security that accidentally or illicitly causes the destruction, loss, alteration, disclosure and/or unauthorized access of personal data processed by Motorline.

In case of violation and consequent high risk to the rights and freedoms of Users, Motorline undertakes to communicate to the National Data Protection Commission (CNPD), within 72 hours of becoming aware of the incident, as well as to the holders of the breached personal data.


  1. Changes to the Privacy Policy

Motorline reserves the right to change this Privacy Policy at any time, such change being duly publicized, and the User is responsible for consulting and checking it regularly.


  1. Applicable law and jurisdiction

The privacy policy, as well as the collection, processing and transmission of data are governed by Portuguese law.

The Portuguese courts are exclusively competent to settle any disputes related to the use of the Site and this Privacy Policy, as well as the execution and compliance of the same, the jurisdiction of the District of Porto being exclusively competent.


Last Updated: May 20th, 2022