Have you ever seen letters on the ROSSO EVO display and don’t know what they mean?
When programming the ROSSO EVO, codes may appear on the display, different from those that normally appear in the motor programming. These codes are errors that the control board detects in its programming or installation. They are all associated with a specific problem, so they can be easily detected. 
Check here their meanings, the causes and how to solve the problem:
| Error | Description | Cause | Solving the problem |
|---|---|---|---|
ENCODER ERROR | The control board does not receive information encoder installed on the motor | Encoder’s plug | Make sure the plug is fully inserted |
| Motor does not work and the encoder does not scan | Test battery to see if the motor is running | ||
| Encoder does not work/is off | Test with another encoder | ||
| Digit control board does not send signal to the base control board | Test with another digits control | ||
| Base control board does not send power to motor | Test with another base control board | ||
MEMORY FULL | It is unable to program a new remote controls | The memory is full (30 remote controls) | - In case of not using the memorized remote controls, clear the existing memory - you have 30 programmed commands and want to add more, install an external receiver (MR5SP) |
EXCESSIVE WORKING TIME | The motor stops functioning. During programming does not record the course | The engine is more than 1 minute in continuous operation | The motor does not support a working time exceeding 1 minute. In the case of trying to make a program exceeding 1 minute it will not be stored. Reprogram the course without exceeding 1 minute |
COURSE ERROR | Motor has no programmed course | Remake the full course programming using menu P1 | |
EXCESSIVE LOADING | - Excessive loading in the motor due to gate’s excessive weight - Too much effort. When programming the motor (working time, P1 Menu), the gate was in too much effort against the opening stopper or against the floor | Redo the course programming without putting too much effort against the stoppers | |
PHOTOCELLS NOT CONNECTED WITH MOTOR | The photocells are active but not connected to the motor | Connect the photocells to the motor | |
PCB ANOMALY | PCB power module has detected an anomaly on power supply | Check all connections and make sure all cables are well connected | |
This information does not replace the product manual, if you still find any issues you should read it.
