Skip to content
Motorline
Automation World
MotorlineMotorline
  • Who we are
  • Products
    • Automations
      • Menu iconSwing Gates
      • Menu iconSliding Gates
      • Menu iconGarage Doors
      • Menu iconTraffic Control
      • Menu iconHigh-speed Doors
      • Menu iconAutomatic Glass Doors
      • Menu iconRoller Shutters
      • Menu iconWindows and Skylight Openers
      • Menu iconFire Cutting
    • Awnings
      • Menu iconAwnings
      • Menu iconCurtains
      • Menu iconFabrics
      • Menu iconAwnings Accessories
    • Electronics and Control
      • Menu iconControl Boards
      • Menu iconReceivers and Emitters
      • Menu iconSensors
      • Menu iconGSM Control
      • Menu iconAccess Control
    • Accessories
      • Menu iconRemote Controls
      • Menu iconSecurity
      • Menu iconKeyboards and Push Buttons
      • Menu iconPhotocells
      • Menu iconFlashing Lights
      • Menu iconPower Supplies
  • Catalogue
    • Catalogue
    • Merchandising Catalog
  • Support
  • Blog
  • Contacts
 
  • English
    • Portuguese (Portugal)
    • French
    • German
    • Russian
    • Spanish
  • Who we are
  • Products
    • Automations
      • Menu iconSwing Gates
      • Menu iconSliding Gates
      • Menu iconGarage Doors
      • Menu iconTraffic Control
      • Menu iconHigh-speed Doors
      • Menu iconAutomatic Glass Doors
      • Menu iconRoller Shutters
      • Menu iconWindows and Skylight Openers
      • Menu iconFire Cutting
    • Awnings
      • Menu iconAwnings
      • Menu iconCurtains
      • Menu iconFabrics
      • Menu iconAwnings Accessories
    • Electronics and Control
      • Menu iconControl Boards
      • Menu iconReceivers and Emitters
      • Menu iconSensors
      • Menu iconGSM Control
      • Menu iconAccess Control
    • Accessories
      • Menu iconRemote Controls
      • Menu iconSecurity
      • Menu iconKeyboards and Push Buttons
      • Menu iconPhotocells
      • Menu iconFlashing Lights
      • Menu iconPower Supplies
  • Catalogue
    • Catalogue
    • Merchandising Catalog
  • Support
  • Blog
  • Contacts

ROSSO EVO errors – What are the causes and how to solve them

Have you ever seen letters on the ROSSO EVO display and don’t know what they mean?

When programming the ROSSO EVO, codes may appear on the display, different from those that normally appear in the motor programming. These codes are errors that the control board detects in its programming or installation. They are all associated with a specific problem, so they can be easily detected.

Check here their meanings, the causes and how to solve the problem:

ErrorDescriptionCauseSolving the problem
ENCODER ERROR
The control board does not receive information encoder installed on the motorEncoder’s plugMake sure the plug is fully inserted
Motor does not work and the encoder does not scanTest battery to see if the motor is running
Encoder does not work/is offTest with another encoder
Digit control board does not send signal to the base control boardTest with another digits control
Base control board does not send power to motorTest with another base control board
MEMORY FULL
It is unable to program a new remote controlsThe memory is full (30 remote controls)- In case of not using the memorized remote controls, clear the existing memory
- you have 30 programmed commands and want to add more, install an external receiver (MR5SP)
EXCESSIVE WORKING TIME
The motor stops functioning. During programming does not record the courseThe engine is more than 1 minute in continuous operationThe motor does not support a working time exceeding 1 minute. In the case of trying to make a program exceeding 1 minute it will not be stored. Reprogram the course without exceeding 1 minute
COURSE ERROR
Motor has no programmed courseRemake the full course programming using menu P1
EXCESSIVE LOADING
- Excessive loading in the motor due to gate’s excessive weight
- Too much effort. When programming the motor (working time, P1 Menu), the gate was in too much effort against the opening stopper or against the floor
Redo the course programming without putting too much effort against the stoppers
PHOTOCELLS NOT CONNECTED WITH MOTOR
The photocells are active but not connected to the motorConnect the photocells to the motor
PCB ANOMALY
PCB power module has detected an anomaly on power supplyCheck all connections and make sure all cables are well connected
Following these instructions, both technicians and users, will be able to solve these problems much more easily.
This information does not replace the product manual, if you still find any issues you should read it.

Category: Garage DoorsOctober 19, 2020

See also

Increase the security of your gate by installing this new wireless kit
January 8, 2021
How to do maintenance of your gate automation
October 27, 2020
The importance to adjust the strength of the control board
October 22, 2020

What is your opinion? Cancel reply

Your email address will not be published. Required fields are marked *

Send

Recommended articles
  • Increase the security of your gate by installing this new wireless kit
    January 8, 2021
  • Learn about the importance of installation quotas on swing gate motors
    October 27, 2020
  • How to do maintenance of your gate automation
    October 27, 2020
  • Discover the high-speed door that repairs itself
    October 27, 2020
  • The importance to adjust the strength of the control board
    October 22, 2020
  • FLAMA – Is already recognized by CTE (Código Técnico de la Edificación)
    October 19, 2020
Categories
  • Fairs
  • Fire cutting
  • High-speed Doors
  • Sliding Gates
  • Motorline Academy
  • Traffic Control
  • Access Control
  • Motorline Universe
  • COVID-19
  • Garage Doors
  • Swing Gates
Join our newsletter
loader

Get the latest news and promotions subscribing our newsletter.

I read and accept

Watch videos
de Motorline Academy

Get help
with a product

Find a dealer
in your area

Blog Motorline
André Group

The André Group has 35 years of experience in several areas: residential and industrial automation, road control, auto repairs and security systems.

View more

Keep Updated
loader

Get the latest news and promotions subscribing our newsletter.

I read and accept

Motorline® 2021 | All rights reserved.Disclaimer Quality and Environment Policy Livro de Reclamações

Go to Top

Motorline uses cookies in order to optimize the performance and user experience while browsing its website.
If you want to know more about the cookies we use, their purposes and how to manage them, go to the Cookie Policy page. Motorline also has a Privacy Policy in addition to its Code of Conduct. By clicking "Accept", you agree to our default settings. You can change them by clicking on Preferences panel.

Close

Find a dealer

In order to find a dealer in your area, fill in the fields below and we will contact you.

    • You can select multiple products if necessary.
      By subscribing to the newsletter, you confirm that you have read and accept the Privacy Policy
  • This field is for validation purposes and should be left unchanged.
Motorline
Powered by  GDPR Cookie Compliance
Privacy Overview

Our website uses only strictly necessary cookies and third party cookies (referring to Google Analytics), which allow different degrees of functionality and optimization of the browsing experience. Because we respect your right to privacy, you can decide not to allow the use of third party cookies. Click on the corresponding title to find out more and to change our default settings. However, please be aware that blocking certain types of cookies may impact your experience on the website and the services we can offer you.

Strictly Necessary Cookies

Strictly necessary cookies - Allows browsing the website and using applications, accessing secure areas of the website. Without these cookies, the required services cannot be provided;

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

3rd Party Cookies

This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. Keeping this cookie enabled helps us to improve our website.

Please enable Strictly Necessary Cookies first so that we can save your preferences!

Cookie Policy

More information about our Cookie Policy